Refund and Returns Policy

1. Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with a photo of the issue. We will arrange a replacement or full refund.

2. Return Eligibility

Products must be unused, unopened, and in original packaging.
Certain items (like opened creams, oils, or syrups) may not be eligible for return due to hygiene reasons.

3. How to Request a Return

Contact our support team at sales.pharmved@gmail.com or WhatsApp: +91-7600112060.
Provide your order number and reason for return.
Our team will guide you through the return or replacement process.

4. Refund Process

Refunds are processed via the original payment method within 7–10 business days after we receive and inspect the returned product.
Shipping charges are non-refundable, except in cases of incorrect or damaged items.

5. Exchanges

If you wish to exchange a product, follow the same return procedure. We will send the replacement once the original product is received.

6. Contact Us

For any questions regarding refunds or returns, please contact:
📧 sales.pharmved@gmail.com
📞 WhatsApp/Phone: +91-7600112060